(VoIP) (Voice. The standard BT Synergy handsets should work with the Gigafast router. Choosing a SoGEA service doesn’t stop you having a voice line, but you will. Easy Setup and Management. At least that is what t. If the cable is hard-wired into the base station then you'd simply need a BT type socket to RJ11 type adapter!Vodafone claims the Ultra Hub is the best Wi-Fi hub offered by any UK provider, and to back up that claim it commissioned a report from Cartesian, an independent telecommunications consultancy company. VeryMe Rewards. Under the ‘Network adapters. WiFi 6 and WiFi 6E are the state of the art, so only some routers (such as Ultra Hubs for Vodafone Pro Broadband customers) and devices support it. Set up the TD-W9970 in minutes thanks to its intuitive web interface and the powerful Tether app. Up until now, to deliver broadband to a home or office you needed to have a traditional phone line installed. I don't know what you think a SOGEA adapter is, but Vodafone are unlikely to send you one. How Vodafone Broadband is installed depends on the speeds and plan you get. All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. While you can get bog-standard Vodafone broadband, the Pro version of the package includes 4G backup with 50GB of data and a Wi-Fi booster. 50 a month, but I also have. My advice would be to ask for your PPoE credentials and then buy the retail version of the router that you want and use that. - thanks for updating this thread and I'm glad to hear you've now got a working landline. ONT (Optical network termination (or terminal)) is the "box" in the house for FTTP (Fibre to the property (or premises)) If you are connected to the BT/Openreach telephone socket you are using FTTC (Fibre to the Cabinet) broadband. vodafone web says i will get an Intelligent WiFi Hub and SOGEA Adapter. We'll aim to respond to your message within 3-5 working days but this can take longer during peak times. Vodafone £22. Print Server Compatibility List. The router was returned and delivered to Vodafone on 29th March. These don’t rely on landline and are fully future-proofed, offering fast download speeds of up to 900Mbps. Company No 01471587. Cost-Effective: SoGEA offers a solution for SMEs that cannot afford to pay for ultrafast broadband services which require significant investment such as FTTP. Switch to Vodafone. With traditional broadband, many businesses take a. My i nternet is provided by a vodafone contract dongle. Download the Broadband app Set up broadband. in Other broadband queries 04-09-2023; Slow internet since engineer visited in Internet speed 18-07-2023; Router and SOGEA adapter never delivered in Broadband activation 20-06-2023SoGEA stands for Single Order Generic Ethernet Access. Cityfibre says yes, Vodafone says no. Openreach ( BT) has today given 2 years of advanced notice for a “ pricing special offer ” on their wholesale Fibre-to-the-Cabinet (FTTC / VDSL2) and G. Someone over the age of 18 must be at home for the installation. Thank you Jason. TalkTalk’s Fibre 150 (also known as Full Fibre 150) is their entry-level full fibre plan, starting from £28 per month. vodafone. 6 In den Settings sind für den Adapter die Standartcronzeiten 3,11,41 eingetrage. showing all IP addresses given out by the router. Many businesses have already switched to a VoIP telephony solution, but an estimated 2 million are still. . . 01-07-2023 09:20 PM. (not that, as a consumer, you need to know that) So are you using the HHG25. It is a new broadband connectivity product that enables users to purchase a broadband connection without a phone line (voice service). . Company No 01471587. Vodafone IoT offers a range of IoT devices including managed tablets and integrated terminals. Vigor 130 ), a cable modem or any other Ethernet-based Internet feed. This will mean my phone number will cease unless I move it to VOIP. Our partnerships. October 4, 2022 Internet, Leased Line, Technology, Telecom What is SoGEA (Single Order Generic Ethernet Access) Broadband? SoGEA is a new technology that allows. SoGEA is offered at the same data rates as FTTC broadband. Simple problem, but getting a resolution is totally hampered by the incompetent support. enable 802. With just one, intuitive portal you can manage all aspects of business development and fulfilment. 80 for 80/20. I was advised by a friend to get a zoom wireless router so that I can use my ipod and laptops at the sme time. The only way to get it sorted is to call the Vodafone tech support team and give them the serial number of the router. Archer TXE72E TG-3468 Archer TX50E Archer TXE75E Archer T6E. fast and FTTP based “ultrafast broadband” packages (possibly FTTC). I don't know what they mean by a SOGEA adapter, but you will get a router with ATA functionality and an adapter which will enable you to plug a BT stye phone plug into the RJ11 sockets on the router. The SoGEA broadband service is designed to be used hand in hand with a hosted phone. Fibre & 5G Latest Technology Broadband. 0. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Összes mobil szolgáltatás. Was recently offline for 13 days before Vodafone finally sent an Openreach engineer to fix the line problem, and still waiting to hear from them re. 1. 30am,, I've heard nothing from them, and still no landline. Ordered Broadband + landline as thee is no full fibre service here. SoGEA is meant to be used alongside a VoIP phone system, so your 2025 headache is cured. to deliver more value for your. At present there may be circumstances whereby PSTN compatible solutions/hardware (Alarm systems, Payment devices and Critical Services) are incompatible with SOGEA, meaning they are not IP enabled. Unless you go for a larger provider who offers discounts but has much higher out-of-contract prices that is. Thankfully uno has published the most recent list of approved devices. Find out what broadband is available in your area. I don't know what you think a SOGEA adapter is, but Vodafone are unlikely to send you one. Off topic. " Also wrong. fast – into the same phase. They will then reconfigure it and add a ne. com/helpreplaced by an All IP service like FTTP or SOGEA. Which ISPs supply a separate ATA, the major ones, Sky and BT don't? wrote: Leaving aside the misleading product details and incorrect responses from support. 7. Alternatively, you can call Vodafone Customer Services on 191 (or 03333 040 191 from any other network) and they’ll send you a replacement SIM card through the post. Ich benutze die Version 0. It provides proven compatibility with UK VDSL2 and ADSL2+ networks. Router and SOGEA adapter never delivered. As you have a HHG2500, then yes you do need a new router. After phoning first time it was said that I may only need a VoIP adapter and so went with that. compensatio. Access to SoGEA is widely available. Quick top up. 20-06-2023 09:59 AM. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and i t isn't a landline anymore it's a Voice over IP line (VOIP). 1. Did you get it resolved? I have a similar problem, no landline. 6. We would like to show you a description here but the site won’t allow us. We finally have our landline again after 20 days without and if I hadn't have put in a complaint we'd still be waiting. . In the UK, BT is currently offering business broadband plans from as little as £19. Please use your Daisy MyAccount for information or use our live chat service available during our standard business operating hours. In summary, it is a hybrid solution of traditional copper wiring and modern fibre broadband technology whereby fibre technology comprises the majority of the cabling, with copper wiring providing the connection between the Green Cabinet (PCP) and the customers premises. SIM only for phones; SIM only for tablets; Pay as you go SIMs46 Comments. SoGEA stands for Single Order Generic Ethernet Access (SoGEA). It really is unbelievable how little the Vodafone. Single Order Transitional Access Product (SOTAP) 23 Dec 2021. The Intelligent WiFi Hub is offered to regular fibre customers, but they can choose to upgrade and pay more for the Ultra Hub if they wish. Broadband Cancellation Requested - But line still active 2 weeks later. . iOS. These adapters connect two male-threaded fasteners, so you can change the gender of. Unified Communications and Collaboration solutions for multinational organisations. 24-03-2021 08:04 PM. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. Place the handset in the base station and plug the base station in. uk. I'm sorry it got to the stage of you needing to make aSoGEA, what does it mean? SoGEA stands for Single Order Generic Ethernet Access. If the 'phone' light is lit on the vodafone router then the connection is there. The LED on the phone port is permanently red, so still no landline. Site map. Reply. Hi . enable 802. Talkmobile. " I know for sure that my line's SOGEA service has a VLAN ID of 2 (VLAN ID 1 is reserved for ADSL and Ethernet while VLAN ID 101 is reserved for. I have had a similar frustrating experience, having recently upgraded from Superfast 2 to Full Fibre 100. Switching broadband provider - Ofcom. Question remains how can the Vodafone SOGEA Adapter have it's own Ring Capacitor when you need the DSL Adapter with capacitor to make the ring curcuit ring ? Many thanksOur paths appear to be very similar, just been promised a 24 hour delivery of an adapter. Simple problem, but getting a resolution is totally hampered by the incompetent support. Router and SOGEA adapter never delivered. Haven’t got your broadband equipment yet?ATA – Analogue Telephone Adapter. Outcome SOGEA Our Single Order Generic Ethernet Access (SOGEA) is our new single order solution that is easier to fix and faster to deploy. OK thanks for your reply. I have never before had to dial a prefix like 141 (or whatever) to conceal. SOGEA can be migrated easily with short downtimes from your existing service. Hi . My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but this never arriv. You can send us a message. With SoGEA, businesses can benefit from better internet speeds and at the same time, remove the need for a separate landline cost. CommunitySOGEA OR FTTP SOGEA and FTTP will help you simplify your broadband service and management, so you can save time and money – and focus back on what your people and customers need most from your connectivity. This means you won’t get a home phone (landline) service included with it. Now they have told me a different way to get into the router " The default username for your Vodafone router is root. That means the cost of the service you’re paying for comes down. It would look a damn sight nicer than the '5C' abomination range of sockets (designed for people that can't use a screwdriver, or a Krone Tool). I am a Vodafone customer and I can’t still reach the area. 241. 5Mbs upload and GFAST supporting up to 330Mbs download. In response to Jayach. Iliad, qui avait déjà déposé début 2022 une offre de rachat à 11 milliards. wrote: The broadband signal actually only comes in on 1 leg, the second leg is for the phoneline to make calls. land line phone plugs into the standard BT line socket. Haven’t got your broadband equipment yet?I know that a VoIP adapter means the same as a SOGEA but on my original order it stated that a router and SOGEA had been dispatched and should arrive on 5th June, obviously they didn't and never have done. Power Supplies; AC - DC Power Adapters; AC - AC Power Adapters; DC - DC Power Adapters; USB Power Adapters; Bench Power Supplies;. Contact Us. Cost effective. Simples ! Old wiring and analogue phones back in service. A microfilter is a device that allows broadband to work at the same time as your phone service. Thank you !! I can say that this suggestion works !! So many thanks. Kiemelt otthoni ajánlatok Internet és TV együtt Internet előfizetések TV előfizetések Streaming. To speak to a member of our team, give us a call. SOGEA enabling digital transformation. How to set up my home phone. It has been more 4 days there is no stable communication. All Videos. Learn more now. This marked the beginning of the phase-out process, with the full PSTN switch-off scheduled for 2025. Our partnerships. SoGEA is around 30 per cent cheaper than our GEA-FTTC. Vodafone setting are. 99 for 80/20, similar to IDNet £30 for 40/10 and £36 for 80/20. And we can also guide you through the big switch off so that your telecommunication systems are maintained. 1q (not on every router) Username - @broadband. SoGFast Fibre Broadband is the GFast variant of SoGEA Fibre Broadband, this is G. Outcome. The Openreach engineer attended the day after the activation date and when he left broadband was working. Integrated business communication services: audio, web, video, voice, IP, instant messaging and contact centres. Select either "Any WAN" or the Internet connection interface you are using for Internet access, for example, "pppoe_xxx" or "ipoe_xxx". SoGEA stands for Single-order Generic Ethernet Access. From that minute onwards, which was around 9. FTTC SETTING ( FTTP is below FTTC) The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg. It's no just Full Fibr. Solutions . You may also need the new Vodafone SIM card serial number found on the back as an additional security check. The interest of the customer needs to be OK thanks for the info, I assumed SOGEA was an item because it was supposed to be out for delivery, no wonder it was cancelled! As I said I'm old school so can you tell me what ONT stands for, router is connected to the master BT socket. (4 pages) Adapter Linksys VONAGE PAP2 Ver. Possible Ethernet between Router and ATA. Thinking about it I suppose CPs (ISPs) could decide to provide their own Voip type phone service. All Europe Roaming Extras are valid for 8 days. Remove the existing telephone cable from your wall socket. As a result the trial lines will remain free of. From that minute onwards, which was around 9. Back-Up 1: Ethernet Access Back-Up 2: 3/4G Adapter DSL Access. How Vodafone Broadband is installed depends on the speeds and plan you get. However, if you change to SOGEA with IDNet you will lose your land line number. Recently there have been reports on here that new FTTC contracts are also getting it. OK thanks for your reply. Fast ethernet. That means there’s no need to have a traditional phone line installed, and then add an ADSL broadband or fibre broadband service on top. Discover More!Vodafone USB support . 8Cisco (11 pages) Adapter Linksys PAP2-NA Configuration Instructions. Texts to 2345 are free from your Vodafone mobile. Off topic. Free, Quick Quote with our Industry Leading Packages & Pricing. Openreach ( BT) has published the next – Tranche 5 – list of 86 UK exchange locations where they plan to move away from old copper-based analogue phone (PSTN / WLR etc. SOTAP is a new product we’re developing which will deliver a copper path between network terminating equipment (NTE) at your customers’ premises and a main distribution or jumper frame at the exchange. FTTC) because the result is not based on an individual telephone. When ADSL interference occurs, it. 02-02-2023 12:19 PM. Digital Voice doesn't work with Vodafone voicemail, conference calls, call diversion, or call management features (like anonymous caller rejection). All of their plans come with the latest BT Business Smart. I have Pro Full Fibre 500 and have connected my old landline phone (a BT Duet 50) via an adapter (can't recall whether it was provided by Vodafone or not). If you’re using Fibre 150, you’ll get an average download speed of 152Mbps on your connection. 6 UK Other Mobile band A 3. Starting from 1 Gbps, enjoy Unlimited Wi-Fi & guaranteed full home coverage. With FTTP, the telephone connection has to be digital. The default password is 123456. Single Order Generic Ethernet Access (SoGEA). All was well until a sipvicious call followed by a string of 301 callers. (not that, as a consumer, you need to know that) So are you using the HHG25. land line phone plugs into the standard BT line socket. . I don't know what they mean by a SOGEA adapter, but you will get a router with ATA functionality and an adapter which will enable you to plug a BT stye phone plug into the RJ11 sockets on the router. Yes, as @Ripshod says it is true, however it isn't just Vodafone, any FTTC to FTTC swap is regulated by Ofcom. I've already changed this setting on mine (I'm sure it's set to 'yes' in my screenshot). Someone over the age of 18 must be at home for the installation. fast broadband without voice/phone), may under certain circumstances (e. Openreach has improved the order journey so now in just one order, you can get ethernet quicker than before. standalone FTTC or G. I don't know what you think a SOGEA adapter is, but Vodafone are unlikely to send you one. UK Vodafone Mobile 3. Truly flexible. . Reply. The main SOGEA services available today is SOGEA FTTC which supports up to 80 Mbps Download and 20 Mbps upload. The only way to get it sorted is to call the Vodafone tech support team and give them the serial number of the router. Has anyone been able to get their former landline number ported to an alternative supplier in a similar situation? I assume the SOGEA setup divorces the landline number from the broadband supply. What do they do? • Make every second count Single order SOGEA or FTTP means just one service to pay for and manage, and easier. If you still have an analogue phone plugged into a regular 'BT' socket on the wall, it will no longer work. However, there was no adapter/port for connecting my. After setting everything up it was all working apart from the landline, all LED lights were white except the phone LED which remained red and still is. e. However Openreach has announced that SOGEA will now get a phase 3 trial from January 2018 (not a pre-commercial pilot) that will also combine both of their hybrid Fibre-to-the-Cabinet (FTTC) broadband products – ‘up to’ 80Mbps VDSL2 and ‘up to’ 330Mbps G. Vodafone have only just started to use digital voice with the FTTC products. If you have full fibre broadband, or we sent you a VoIP adapter, you have Digital Voice and need to connect your phone to your router. SOGEA stands for Single Order Generic Ethernet Access. 13-11-2022 09:50 PM. We understand the importance of keeping connected, especially after nearly two weeks of not being able to use your home phone. While I've been aware of SOGEA, it seems like everyone managed to keep the introduction of the VRI faceplate very quiet indeed!In response to Ripshod. 1 diagnostic facility- thanks for updating this thread and I'm glad to hear you've now got a working landline. Power up the modem and router. Community home. Truly flexible. Consumers have a lot of options when buying a new VDSL2 router for their ‘up to’ 80Mbps capable (66-63Mbps average) Fibre-to-the-Cabinet based broadband ISP connection but strictly speaking you should be using an Openreach approved model. Hi . SOGEA (Single Order Generic Ethernet Access) connectivity is easy to install and cost-efficient to run, providing superfast, reliable broadband. Did you get it resolved? I have a similar problem, no landline. . can i use a old style landline phone with fibre 2 broadband when using a SOGEA adapter on copper wire connection I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. If the cable is hard-wired into the base station then you'd simply need a BT type socket to RJ11 type adapter!New FTTP customer Voip phone adapter. Gamma SoGEA delivers the same performance and data rates as FTTC broadband. Phone adapter with 2 ports for voice-over-ip (75 pages) Adapter Linksys PAP2 Installation Manual. Videos. This is the easy part, just follow the steps below: Step 1. Really strange to have 2 people with THG3000g's on the same day, I didn't think there were many out there. Broadband Cancellation Requested - But line still active 2 weeks later. It is a THG3000 router and everything is up and running apart from, yes, the landline. It delivers the same performance and has the same geographic availability. compensatio. . . Personal panic alarms, burglar alarms, large button keypad phones, lift car help button lines, and so on. As you have a HHG2500, then yes you do need a new router. . Go to solution. Router and SOGEA adapter never delivered. . Buying online. Vodafone "automatic compensation" for Home/Broadband in Other broadband queries 27-07-2023; On going problems with Vodafone services - thinking about cancelling in Broadband connection 30-06-2023; Router and. The LED on the phone port is permanently red, so still no landline. The focus in this generation is on reliability and minimising interference, especially in households and other spaces with large numbers of connected WiFi devices. A SoGEA broadband connection enables customers to combine their voice and data services all using a single, superfast internet connection, removing the need for the traditional copper-based telephone line entirely. Make an enquiry. Copper network (ADSL): Traditional broadband access implementing copper phone lines connected to the exchange. This does seen symptomatic of Vodafone. It is this aspect that the major ISPs whether VoBB (centrally provisioned) or VoIP appear to be blatantly ignoring. By. The subject line was "Your Vodafone Broadband - using an existing Vodafone router"Vodafone offers two different routers; the Intelligent WiFi Hub and the Ultra Hub. 1. Community; Community. We understand the importance of keeping connected, especially after nearly two weeks of not being able to use your home phone. SOGEA can be migrated easily with short downtimes from your existing service. Mobile broadband gives the benefits of regular portable broadband without a dongle with the bonus of wireless mobility. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and i t isn't a landline anymore it's a Voice over IP line (VOIP). It is a THG3000 router and everything is up and running apart from, yes, the landline. co. The complaints team know about it but are not getting back t. (and it isn't obvious why some do and some don't) If you have the THG3000 router that is fine fo. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. g. 1. From $7. Recently there have been reports on here that new FTTC contracts are also getting it. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. 13-04-2023 01:10 PM. The output jack of the alarm panel disseminates the phone signal to your house wiring. To get the most accurate results, use a laptop connected to your router with an ethernet cable. The connectivity and broadband strength of SoGEA are identical to FTTC, offering businesses the same benefits at a lower cost. A lot will be changing that impacts the use of a home phone/cordless base/other. By delivering fearlessly fast fibre and confident connectivity, both SOGEA and FTTP are leading the way on this new frontier. New FTTP customer Voip phone adapter. Plug in the base station of the phone and power it on. Finally, make sure the alarm is CID (Contact ID) to communicate. VOXI. It's no just Full Fibr. . Check all cables are firmly plugged in. Did you get it resolved? I have a similar problem, no landline. I'd forgotten about that issue as we now have another. FTTP – Fibre ToThe Premises What is SoGEA? SoGEA (Single Order Generic Ethernet Access) is a fibre broadband connection. ONT (Optical network termination (or terminal)) is the "box" in the house for FTTP (Fibre to the property (or premises)) If you are connected to the BT/Openreach telephone socket you are using FTTC (Fibre to the Cabinet) broadband. Trade in. The complaints team know about it but are not getting back t. 50 a month, but I also have. UK Vodafone Mobile 3. I actually ended up upgrading to superfast 2 and I got an email saying I was due to receive a new upgraded router as part of my contract, so I am definitely due a new router 😀 I even got an email with a delivery date but it. The only way to get it sorted is to call the Vodafone tech support team and give them the serial number of the router. With FTTP, the telephone connection has to be digital. This isn't the smooth experience we wanted you to have, nor the serv. In this article we're going to explore the new SoGEA and SoGFast services from BT Openreach. Single Order Transitional Access Product (SOTAP) 23 Dec 2021. g. Home > Adapters > PCIe Adapters PCIe Adapters. Vodafone has expanded its connectivity portfolio for channel partners by adding SoGEA and FTTP to pre-empt the 2025 switch-off. . Because I was purchasing as an upgrade, not as a new customer, despite what it says in the order tracker, it transpired I did not need to await a new router [confirmed when I contacted Customer. 8 UK C&W Jersey Mobile 28. enable 802. I've finally received my new router and VoIP adapter thanks to the complaints team. voip. After phoning first time it was said that I may only need a VoIP adapter and so went with that. Mobile devices & unlocking. 1471587 Page 1 of 8. SoGEA is quicker to install, easier to manage and works well with UCaaS and hosted telephony products so that you can continue to make voice calls even without a landline connection. So if you are looking for items such as server racks, data racks and fibre optic patch leads we will respond quickly so. FTTC SETTING ( FTTP is below FTTC) The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg. Its Essentials Superfast 1 package gets you an average download speed of. Ethernet between ONT and Router. 15 Comments. How to install a microfilter. In response to Ripshod. This new broadband product will. For my package, this is £33. Conversion to SOGEA. 30am,, I've heard nothing from them, and still no landline. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Discover the latest Apple products including iPhone, Apple Watch and iPad. View all contacts. Monday to Friday – 8:30am to 5:30pm. For anyone else interested there are some useful Openreach documentsWhat is SoGEA? SoGEA is a product that enables users to purchase a broadband connection without a phone line. If the base station of the handset has an RJ11 socket, you should just be able to use a modem (RJ11 to RJ11) type cable between the base station and the router. Vodafone launches SoGEA and FTTP for channel partners Thu, 10/06/2021 - 11:55 Vodafone has expanded its connectivity portfolio for channel partners by adding. Check availability. pdf. The great ISDN switch-off is due in 2025. 13-04-2023 01:10 PM. Vodafone UK CommunityAll of TalkTalk’s full fibre plans are data-only. Community home. It is used to deliver broadband without the need to also have traditional ISDN phone lines. A SoGEA broadband connection has the potential to reach speeds of up to 330mbps and will be used for both internet and. 99 for 40/10 and £34. The phone then plugs into the female BT socket on the adapter. Recently transferred from another ISP. I thought that might the issue but can't phone them or chat online because it's being dealt with by complaints. SOGEA Broadband, which stands for “Single Order Generic Ethernet Access,” is a type of broadband connection that allows users to access high-speed internet without the need for a traditional phone line. Compare BT’s Essential & Enhanced business broadband plans. If the base station of the handset has an RJ11 socket, you should just be able to use a modem (RJ11 to RJ11) type cable between the base station and the router. 13-11-2022 09:43 PM. 168. To get 3GB of data for £7, text EUDATA to 2345. I have requested to cancel my broadband during my cooling off period. Here are some of the benefits that SoGEA offers SMEs: 1. With no need to make two orders, one for PSTN and one for ethernet, life’s a lot easier. These r. This broadband checker provides a detailed breakdown of DSL, cable and wireless services available at your location. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but this never arriv. My mobile device has no signal. This means that SOGfast, or SoGEA fibre broadband, can offer faster speeds. 1 Thanks. It is time to connect the reconfigured wireless access point to the network. The male RJ11 on the adapter plugs into the router.